Frequently Asked Questions

Demo Account

Do you offer demo accounts?

Yes. At YBN Capital we recognize the value of practicing with a demo account since demo accounts help beginners learn how to trade and allow experienced traders to experiment and test new strategies in a risk-free environment.

We offer free demo accounts to anybody that registers with us.

How do I open a demo account?

It is very easy to register for a free YBN demo account. To do so, click here. Enter your details into the fields of our online form and click ‘Submit’. Your demo account will be created after validating your information (within 1 working day). An email with your platform credentials will be sent to the email address you have provided.

Are demo accounts limited in any way?

As an YBN client, you can open as many demo accounts as you please. Demo accounts are unlimited, can be used for as long as you wish, and can be recharged with funds at any moment. Please note, however, that while you can trade on your demo account for an unlimited period of time, demo accounts will be deactivated if they show no activity for a certain period.

Our MT4 and MT5 demo accounts are limited to a maximum of 50 open positions. In addition, while demo accounts present real market conditions and prices, they are simulations only, which mean that during highly volatile or illiquid periods such as market openings or news announcements, they may not behave in the exact same manner as real accounts. Since similar trades requested on real and demo accounts may be treated differently during volatile periods, it is strongly recommended that demo accounts are viewed primarily as a learning tool for inexperienced traders or a place for testing new trading strategies.


Live Account

How do I open a live trading account?

To register for a live trading account, click here. Follow the steps required to complete the form and click submit. An email with your platform credentials will be sent to the email address you have provided. You can use this email and the password you have selected to login to our homepage. From there you can manage your account, download our platforms, submit your documents (if you have yet to do so) and fund your account.

Please note that residents of certain countries cannot open a trading account with YBN Capital for example (but not limited to) United States of America, the Islamic Republic of Iran, Afghanistan and some Arab countries.

What currencies can I open a YBN account in?

YBN trading accounts are offered in USD. Funds received in any other currency will be converted into USD before they are deposited into your trading account.

Do you offer swap-free accounts?

In observance of the Shariah Law, YBN offers swap-free accounts to clients of the Muslim faith.

How do I change the leverage of my trading account?

To change the leverage of your trading account, send mail to customer.care@ybncapital.co.uk

Please note that in order to change the leverage of your trading account; all open positions must be closed. Leverage changes can only be performed once every 24 hours.

What is YBN’s model of execution?

YBN offers trade execution with no-dealing-desk intervention and provides access to a deep pool of liquidity and competitive pricing.

What are the advantages of trading with YBN Capital?

YBN Capital is a No-Dealing-Desk broker, offering professional trading conditions, superior execution technology and access to deep liquidity.

Free educational material, advanced trading tools, free demo trading accounts and 24/5 customer support are available to all of our clients to help them practice CFD trading with the objective of succeeding.

As a strong proponent of transparency and fair trading practices, YBN guarantees that client funds are fully segregated from the company’s own funds and kept in separate bank accounts in major European banks.

Are my personal details secure with you?

YBN takes serious precautionary measures to ensure that your personal details are held in absolute confidence. Your passwords are encrypted and your personal details are stored on secure servers and cannot be accessed by anyone, with the exception of a very small number of authorized members of staff.

Do you guarantee the safety of my deposited funds?

YBN takes the safety of client funds very seriously. For this reason, all client funds are fully segregated from the company’s own funds and kept in separate bank accounts in major European banks. This ensures that client funds cannot be used for any other purpose.

Is it possible to lose more money than I deposited?

YBN uses an automated transaction monitoring and risk-management system to protect clients from any losses beyond their original investment.

Therefore, if you are trading on the YBN platform, YBN has the discretionary right to begin closing current open positions, starting from the most unprofitable, when the margin level of your account drops below 25%. If the margin level of your account is equal to, or drops below, 20%, all your open positions will be automatically closed at the current market price, according to our Order Execution Policy.

YBN Capital offers Negative Balance Protection to its clients as part of the Client Agreement, thereby ensuring that clients cannot lose more than their overall investment. Although this is not a regulatory requirement, YBN provides this service as long as it is accepted in good faith and is not manipulated or abused.

Do you guarantee orders?

We are unable to fully guarantee orders as certain trading conditions including, but not limited to, high market volatility or illiquidity make it impossible for us to execute pending orders at the declared price. Under such conditions, YBN reserves the right to modify opening and/or closing prices and to fill your order at the next best price.

Placing a stop-loss order may serve as an additional risk-mitigation strategy. However, a stop-loss order is never guaranteed. This is because the price at which the stop-loss order is placed serves as a ‘trigger point’. In the event that the price of the financial instrument being traded reaches the trigger price, your stop-loss order will be treated as a market order and executed at a Volume Weighted Average Price (‘VWAP’) as per the Order Execution Policy. During abnormal conditions and high volatility, a stop-loss order may be executed at a worse price.

What is YBN SuperTrader?

YBN SuperTrader is a fully automated investment platform that allows clients to build their own profits and access the FX market without having to trade by themselves.

Professional traders will trade for the client in order to best meet their investment goals, allocate funds to them and set their own risk parameters, before they copy each strategy to their portfolio.

SuperTrader includes algorithmic strategies, manual strategies as well as a combination of both.

How do I create a SuperTrader account and when will it be activated?

You can apply for YBN SuperTrader account via YBN Capital site, where you will find the relevant registration form.

If you have previously been approved by our Back Office Department, your SuperTrader account will be approved once a Limited Power of Attorney has been accepted via the online form.

New clients or existing clients that haven’t provided the relevant documentation will have to submit the necessary documents and then wait for them to be reviewed and verified before their account can be activated.

How can I access SuperTrader once my account has been created?

You can access YBN SuperTrader by accessing your account normally from member area using your login credentials which will be the same as your normal YBN account.

What is the minimum investment amount?

The minimum investment amount for YBN SuperTrader is $2,000 with a credit up 50% (Max. credit up $2000). With this Credit Line*, investors can meet the capitalization required $3,000 without having to deposit the full amount ($2,000 deposit + $1,000 Credit Line).

*Terms and Conditions apply.

How many YBN SuperTrader accounts can I have?

Each client can have up to 2 YBN SuperTrader accounts.

Is SuperTrader available to all YBNians (YBN clients)?

YBN SuperTrader is available to all YBNians will no restrictions.

What is YBN Wallet?

YBN Wallet is a free and effective way to fund your trading accounts. It is a personal risk management tool that allows you to deposit and withdraw funds with ease.

The wallet is essentially a central account from which you can transfer money to all your other trading accounts with a few simple clicks. The main advantage of making deposits into your wallet as opposed to funding your accounts directly is that the money you deposit into your wallet is completely protected from any open positions that you may have.

Who is eligible for an YBN Wallet?

All new clients are automatically granted their own personal YBN Wallet. Following successful registration and due diligence, they will be able to access it and manage their funds via YBN member area.

What can I do with my YBN Wallet?

Once your YBN Wallet is created and activated, you can deposit funds, withdraw funds, or transfer funds to and from your trading accounts.

How do I create my YBN Wallet?

New clients can create their YBN Wallet by clicking on the ‘Open Trading Account’ registration button and completing the relevant form. If you are a new client, please note that your wallet will remain pending until all necessary documents have been submitted and approved.

How many YBN Wallet can I have?

You may have only one YBN Wallet.

Are there any fees for using YBN Wallet?

YBN Wallet is free. Clients are not required to pay any fees, with the exception of the deposit and withdrawal fees that they are already subject to.

How do I deposit funds into my YBN Wallet?

To deposit funds into your YBN Wallet, visit the "Manage YBN Wallet" area of your YBN member area. Select the deposit method you would like to use.

How do I transfer funds to and from my YBN Wallet?

To transfer funds to and from your YBN Wallet, visit the "Manage YBN Wallet" area in your YBN member area and complete the relevant transfer form.

The transfer form allows you to select where you want to transfer funds to/from. Choose the transfer amount and submit the form.

Can I withdraw funds from my YBN Wallet during the weekend?

Yes, you may withdraw funds from your YBN Wallet during the weekend, as long as you do not have any accounts with open positions.

Weekend hours begin on Friday at market close (22:00 UK time) and cease on Sunday evening, at market open (22:00 UK time).

How do I withdraw funds from my YBN Wallet?

To withdraw funds from your YBN Wallet, visit the "Manage YBN Wallet" area in your YBN member area and click Withdraw. At some certain period Funds must be withdrawn via the same method used for deposits into your Vault.

What happens to my YBN Wallet if the margin level in my trading accounts drops?

If your margin level drops below 100%, you will be unable to withdraw funds from your YBN Wallet.

Where can I see my YBN Wallet transaction history?

To view the transaction history of your YBN Wallet, visit the "Manage YBN Wallet" area in your YBN member area